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Customer Care Specialist - FT - Work From Home

Remote / Online - Candidates ideally in
Wasilla, Matanuska-Susitna Borough, Alaska, 99654, USA
Listing for: BioCare
Full Time, Remote/Work from Home position
Listed on 2026-08-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Pay / Medical-Dental-Vision-Life-Disability / 401k with 5% Employer Match / Generous PTO / Educational Assistance / Health Advocacy-Caregiver-Adoption assistance programs - As a Customer Care Specialist at Bio Care, you will:
Provide exceptional customer service to clients via phone, email, and chat;
Resolve customer inquiries and issues in a timely and professional manner;
Maintain accurate records of customer interactions and transactions;
Identify and escalate complex or urgent issues to the appropriate department;
Proactively identify opportunities to improve customer satisfaction and retention;
Stay updated on company products, services, and policies to effectively communicate with customers and address their needs. Hiring Immediately >>
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