Customer Support Specialist - PT/FT - Work From Home
Remote / Online - Candidates ideally in
Reston, Fairfax County, Virginia, 20191, USA
Listed on 2026-08-05
Reston, Fairfax County, Virginia, 20191, USA
Listing for:
RealTime eClinical Solutions
Part Time, Remote/Work from Home
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner;
Maintain accurate records of customer interactions and transactions;
Collaborate with team members to identify and implement process improvements;
Troubleshoot technical problems and offer solutions to customers;
Educate customers on product features and functionality;
Utilize various software tools to assist with customer inquiries and requests;
Continuously meet or exceed performance metrics to ensure customer satisfaction. Hiring Immediately >>
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