Benefits Support Specialist - Remote
San Francisco, San Francisco County, California, 94104, USA
Listed on 2026-08-05
-
Customer Service/HelpDesk
Customer Success Management -
Sales
Inside Sales, Customer Success Management
Looking for more than just another job? This position gives you the chance to build a lasting career while making a direct impact on hardworking families by helping them secure essential benefit coverage.
Who We AreFor over 60 years, we’ve partnered with more than 40,000 unions and associations across North America, serving millions of members—including professional athletes from the NFL, NBA, and MLB. Our mission is simple: to deliver permanent benefit solutions that protect members and their families throughout their careers and into retirement.
With over $58 billion in active coverage and top financial strength ratings, we’ve consistently been recognized as one of the most rewarding and people-first workplaces in the industry.
What You’ll DoManage inbound and outbound member calls
Schedule and host virtual benefit consultations
Explain coverage options clearly and professionally
Guide members through enrollment and documentation
Ensure compliance and accuracy in all interactions
Collaborate with your team and invest in ongoing personal development
Weekly income advances plus performance-based bonuses
First-year average earnings of $55,000+
Advancement opportunities into leadership and management roles
Flexible scheduling and remote work options
Lifetime renewal income to build long-term financial stability
Comprehensive health and wellness benefits
Personalized onboarding and mentorship programs
All-expenses-paid annual incentive trips (past destinations: Cancun, Bahamas, Las Vegas, and more)
Strong communication and people skills
Minimum age: 18
High school diploma or equivalent (post-secondary is an asset)
Ability to pass a background check
Customer service, retail, or sales experience is helpful but not required
Please Note: All interviews are currently conducted online via secure video to ensure accessibility and convenience.
Are you ready to take control of your future and join a purpose-driven team? Apply today and start building a career with impact.
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