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Remote Customer Service Team Lead — Empower Support
Remote / Online - Candidates ideally in
Gastonia, Gaston County, North Carolina, 28052, USA
Listed on 2026-08-06
Gastonia, Gaston County, North Carolina, 28052, USA
Listing for:
The LaSalle Network
Remote/Work from Home
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management, HelpDesk/Support
Job Description & How to Apply Below
The LaSalle Network is seeking a Remote Customer Service Team Lead for a benefits solutions client. This contract role leads a team of Customer Service Representatives handling healthcare and HR-related inquiries, focusing on enrollment transactions and issue resolution.
Start date is Monday, September 14th; remote work with a 2-6 month engagement. The position requires 5+ years in customer service and at least 2 years in leadership, with strong communication and problem-solving skills.
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