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Remote Customer Success Manager — Gaming (Mid-Market
Remote / Online - Candidates ideally in
Mount Vernon, Westchester County, New York, 10550, USA
Listed on 2026-08-06
Mount Vernon, Westchester County, New York, 10550, USA
Listing for:
Keywords Studios
Remote/Work from Home
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Entertainment & Gaming
Job Description & How to Apply Below
Keywords Studios is seeking a Customer Success Manager to drive product adoption and support retention for mid-market gaming clients. You will collaborate with Account Managers to ensure renewals and growth while acting as a trusted advisor on Helpshift platform usage and best practices.
The role requires strong business acumen, data-driven decision making, and cross-functional collaboration across a global team. Remote work with travel as needed is supported.
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