Remote Customer Care Specialist - Multi-Channel Support
Remote / Online - Candidates ideally in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-08-06
Lenexa, Johnson County, Kansas, 66215, USA
Listing for:
Quest Diagnostics
Remote/Work from Home
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Quest Diagnostics in Lenexa, KS is seeking a Customer Care Representative I to deliver consistent, high-quality service across multiple channels, including phone, email, chat, and AI inquiries. Start date August 17th with onsite training for 5 weeks at Renner Blvd, Lenexa, KS, followed by remote weekday work from 9:30 AM to 6:00 PM Central.
Responsibilities focus on confidentiality, professionalism, and empathy when handling health information, and effective responses to patient inquiries.
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