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Remote Member Experience Specialist
Remote / Online - Candidates ideally in
Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listed on 2026-08-06
Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for:
Southern Berkshire Chamber
Full Time, Remote/Work from Home
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Southern Berkshire Chamber is seeking a Member Experience Channels Representative to handle member inquiries via phone, chat, and secure messaging from Pittsfield, MA. This remote role supports loans, deposits, and online banking, with a 8:30a-5p schedule and occasional Saturday coverage.
A $1,500 sign-on bonus is available for full-time employment. The ideal candidate will have 1–2 years in member service or banking operations, a high school diploma, strong communication, problem-solving, and
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