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Remote Payment Support Specialist II
Remote / Online - Candidates ideally in
Santa Barbara, Santa Barbara County, California, 93190, USA
Listed on 2026-08-06
Santa Barbara, Santa Barbara County, California, 93190, USA
Listing for:
AppFolio
Remote/Work from Home
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
App Folio is seeking a Customer Care Specialist II for our Payment Support team. You will resolve complex financial and transactional inquiries, leveraging payment-process expertise to turn challenges into trust-building opportunities.
You will work in a fast-paced, collaborative environment and help deliver outstanding support to our real estate customers. This role emphasizes proactive problem-solving, empathetic communication, and the ability to de-escalate high-stakes issues.
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