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Remote Retention Specialist — Customer Success
Remote / Online - Candidates ideally in
Glen Burnie, Anne Arundel County, Maryland, 21060, USA
Listed on 2026-08-06
Glen Burnie, Anne Arundel County, Maryland, 21060, USA
Listing for:
Cogeco Inc.
Remote/Work from Home
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Breezeline is seeking a retention specialist to engage with customers choosing to disconnect or downgrade, and to resell enhanced Breezeline products and services. You will focus on understanding customer pain points, position solutions, and maintain a high standard of service.
The role requires strong communication, active listening, and CRM experience. A high school diploma is required, with emphasis on accuracy and professionalism in every customer interaction.
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