Remote Event Platform Support Specialist
Remote / Online - Candidates ideally in
Concord, Middlesex County, Massachusetts, 01742, USA
Listed on 2026-08-07
Concord, Middlesex County, Massachusetts, 01742, USA
Listing for:
Hirebridge
Full Time, Remote/Work from Home
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Event Management & Planning
Job Description & How to Apply Below
Tripleseat, the leading web-based event management platform for restaurants, hotels, and venues, seeks a Customer Support Specialist. You will resolve inquiries, troubleshoot issues, and guide customers to success across emails, live chat, phone and Zoom.
This role emphasizes empathy, responsiveness, and teamwork. Open to remote candidates in the United States;
Week 1 onboarding is in-person at our Concord, MA office, with potential travel for events and training.
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