Customer Care Specialist II (Full Time - Work From Home
Remote / Online - Candidates ideally in
Canandaigua, Ontario County, New York, 14424, USA
Listed on 2026-08-07
Canandaigua, Ontario County, New York, 14424, USA
Listing for:
Verathon
Full Time, Remote/Work from Home
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Location: Canandaigua
[Customer Service Rep / Remote] - Anywhere in U.S. / Up to $24.52-hr / Medical-Dental-Vision-Life / 401(k) with company match / Professional development programs - As a Customer Care Specialist II, you will:
Resolve customer inquiries and complaints through various communication channels such as phone, email, and chat;
Provide excellent customer service by actively listening, identifying and troubleshooting issues, and finding appropriate solutions;
Document all interactions and maintain accurate records in the company's CRM system;
Educate customers on product features and benefits, as well as troubleshoot technical issues related to Verathon's medical equipment;
Collaborate with cross-functional teams to ensure timely and effective resolution of customer issues. Hiring Immediately >>
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