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Remote Seasonal Customer Service Agent

Remote / Online - Candidates ideally in
New Berlin, Waukesha County, Wisconsin, 53146, USA
Listing for: Mattel
Part Time, Seasonal/Temporary, Remote/Work from Home position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17000 - 21000 USD Yearly USD 17000.00 21000.00 YEAR
Job Description & How to Apply Below

American Girl, a subsidiary of Mattel, is seeking Seasonal Retail Service Agents to support peak business from September through early January. This fully remote, work-from-home role requires residence in Wisconsin or Illinois and entails training followed by 4–20 hours per week, with up to 40 hours during training.

You will handle customer inquiries by phone and email, strive for first-contact resolution, and uphold our service standards across products, reservations, and purchases.

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