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Remote Lead Customer Success Manager
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-08-07
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Syndigo
Remote/Work from Home
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support, Account Manager
Job Description & How to Apply Below
Syndigo is seeking a Lead Customer Success Manager to drive onboarding, adoption, and ongoing customer success for a global B2B SaaS client base. You will serve as the primary advisor to executives, manage escalations, and lead cross-functional teams to ensure retention and expansion opportunities.
The role requires 8+ years in SaaS customer success, strong English communications, and the ability to travel as needed.
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