Customer Service Representatives (m​/f​/d

With us, you can expect a variety of tasks involving customer interaction, flexible working hours with opportunities for remote work, a friendly team and a well-equipped working environment.

Call agents (m/f/d) in Heidelberg (Home office possible)

We are looking for friendly voices for our customer support of renowned daily newspapers – no cold calling, fixed hourly wage + commission, home office also possible.

You will be deployed in customer support for Germany’s most renowned newspapers and magazines.

• Fixed hourly wage + attractive commission
• Great working atmosphere with friendly colleagues
• Informal work environment, we use first names and there is no dress code
• Professional onboarding and employee training
• Additional benefits
• Excellent public transport connections (Heidelberg main station)
• Job ticket from the VRN transport association for part-time contracts
• Modern, barrier-free, bright workplaces with height-adjustable desks

Employees on part-time, working student contract, or 603€ (mini-job) basis. If you are over 18, fluent in German, enjoy customer contact and are a team player then you are the right fit!

Optional work from home possible. Requirements: own PC (Windows 7+), wired headset, internet connection at least 6 Mbit/s.

Customer service (m/f/d) – full-time/part-time (career changers welcome)

For the Frankfurter Allgemeine Zeitung, we are looking for staff for data entry and telephone customer support – no sales and no cold calling, fixed hourly wage, home office possible after initial training in Heidelberg.

Written and telephone processing of new orders, changes to bank and address data, recording delivery complaints and holiday interruptions. Support and advice for existing digital products. No prior experience or knowledge required.

• Secure job and permanent employment in full- or part-time
• Monthly fixed salary up to €2,200 plus additional bonuses
• Surcharges for Sundays & public holidays
• Intuitive and easy-to-use software – no special PC or product knowledge required
• Smooth start through professional and paid training
• Opportunities to develop and expand your skills
• Flat hierarchy and promotion opportunities to team or project leader
• Great working atmosphere with friendly colleagues
• Excellent public transport connection (Heidelberg main station)

Employees on full- or part-time basis, working students or on 603€ (mini-job) contract. Friendly, communicative, and service-oriented? Then you are the right fit! Whether young or old, experienced or career changers – everyone is welcome.

Do you enjoy interacting with people, approaching others proactively, and are looking for a varied full-time or part-time job? Then you are exactly right with us! Join our promotion team and represent well-known newspapers at events, markets, and trade fairs.

As a promoter, you represent a well-known regional newspaper at a service stand – in shopping centers, at trade fairs, or  engage with visitors, conduct small prize draws, and offer free trial subscriptions or attractive offers.

• Attractive compensation through daily pay and/or commission
• Flexible working hours (1–3 days per week possible)
• Varied assignments at events and in markets
• Travel cost reimbursement or mileage allowance
• Comprehensive training and learning opportunities
• Friendly team and positive working environment
• Option for long-term collaboration

You are communicative, open-minded, and enjoy engaging with people. A driver’s license and car are an advantage but not mandatory. Ideal for students, part-time workers, or career changers.

Our promotion activities take place regularly in different cities and markets. You can plan your schedule flexibly and will always be informed about upcoming dates in advance.

Streilinger Marketing GmbH & Co. KG has been one of Germany's leading providers of dialog marketing since 1997. We offer industry solutions for publishing services, consumer goods & retail. State-of-the-art call center technology & user-friendly software are our tools. Communication with people is our strength.