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Scaled CSM — Remote, High-Volume SMB Growth
Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-08
Houston, Harris County, Texas, 77246, USA
Listing for:
Triwill Group
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Gen Logs is seeking a Scaled Customer Success Manager to deliver world-class service to a growing SMB customer base. You will own 50+ accounts, drive adoption, and ensure renewals through scalable, digital-first programs.
This remote role emphasizes onboarding, training, proactive outreach, and cross-functional collaboration with Support, Product, and Engineering to turn usage into measurable outcomes.
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