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Cycling Customer Experience Lead (Remote
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-08
San Francisco, San Francisco County, California, 94199, USA
Listing for:
DSTNC
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, CRM Systems & Management
Job Description & How to Apply Below
DSTNC is seeking a Customer Support Manager to lead our cycling-focused customer service team in San Francisco, with remote flexibility. You will drive service excellence, mentor staff, and streamline inquiries via phone, email, and chat.
The role demands strong leadership, deep cycling product knowledge, and a passion for delivering outstanding customer experiences. You will collaborate with sales and marketing, maintain CRM records, analyze data, and implement policies to improve satisfaction.
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