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Remote Senior Customer Care Coordinator
Remote / Online - Candidates ideally in
Portsmouth, Virginia, 23701, USA
Listed on 2026-08-08
Portsmouth, Virginia, 23701, USA
Listing for:
Capital One National Association
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Capital One is seeking a Senior Customer Service Coordinator for the Premium Retail Queue, with a work-from-home setup and occasional in-person requirements within 100 miles of specified locations. The role emphasizes customer-centric problem solving, empathy, and effective communication with customers and peers.
Responsibilities include resolving escalated issues, identifying trends, and guiding colleagues to the proper resources while complying with regulatory requirements.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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