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Remote Seasonal Customer Service Agent

Remote / Online - Candidates ideally in
Milwaukee, Milwaukee County, Wisconsin, 53201, USA
Listing for: Mattel
Full Time, Part Time, Seasonal/Temporary, Remote/Work from Home position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 19000 - 25000 USD Yearly USD 19000.00 25000.00 YEAR
Job Description & How to Apply Below

American Girl, a premium brand and subsidiary of Mattel, seeks Seasonal Direct Service Agents for its peak season. This fully remote role supports catalog and online customers via phone and email, handling inquiries, orders, and transactions with professionalism and empathy.

Candidates must reside in Wisconsin or Illinois, complete up to 10 days of virtual training (25–40 hours/week), and commit Sept–Dec with flexible weekday/weekend hours. Prior CS experience is a plus.

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