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Seasonal Remote Customer Care Agent

Remote / Online - Candidates ideally in
Milwaukee, Milwaukee County, Wisconsin, 53201, USA
Listing for: Mattel
Full Time, Part Time, Seasonal/Temporary, Remote/Work from Home position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 17000 - 30000 USD Yearly USD 17000.00 30000.00 YEAR
Job Description & How to Apply Below

American Girl, a Mattel subsidiary, seeks Seasonal Direct Service Agents to support our peak season from September through January. This remote, home-based role assists catalog and online customers via phone and email, resolving inquiries and processing transactions while upholding our service standards.

Training is mandatory (up to 10 days, 25–40 hours/week). After training, hours range from 4–20 per week, with possible increases during holidays.

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