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Remote Field Support Coordinator I
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-08-08
New York, New York County, New York, 10261, USA
Listing for:
Lumen Technologies
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Lumen Technologies is seeking a Field Service Associate I to join our Field Tech Services team, working remotely from home in the United States. You will handle customer inquiries, manage tickets, and coordinate dispatch with field techs and vendors to ensure timely service delivery.
The role emphasizes strong customer service, communication, and ownership from intake to resolution, with on-call rotations and a focus on accountability and professional conduct in a fast-paced environment.
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