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Remote Cannabis Customer Experience Specialist
Remote / Online - Candidates ideally in
Waukegan, Lake County, Illinois, 60087, USA
Listed on 2026-08-08
Waukegan, Lake County, Illinois, 60087, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
GTI is seeking a customer experience advocate to be the first voice for consumers—chat, phone, and email support across Medical and Adult Use channels. You will handle inquiries, troubleshoot effectively, and guide customers toward resolution with empathy.
You’ll work in a fast-moving cannabis environment, staying current on products and policies, while documenting interactions accurately and maintaining a high bar for service across all platforms.
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