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Remote Cannabis Customer Care Specialist
Remote / Online - Candidates ideally in
Reading, Berks County, Pennsylvania, 19610, USA
Listed on 2026-08-08
Reading, Berks County, Pennsylvania, 19610, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
GTI is seeking a customer experience professional to be the first voice for consumers, delivering empathetic support across chat, phone, and email. You’ll help people feel heard and guided through questions about Adult Use or Medical cannabis, embodying the VIBE and standard of the team.
Responsibilities include handling multiple conversations with care, staying up-to-date on products and policies, and documenting interactions accurately to foster trust and wellbeing in a fast-paced industry.
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