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Online Experience Lead — E‑commerce & Style Concierge
Remote / Online - Candidates ideally in
Downey, Los Angeles County, California, 90242, USA
Listed on 2026-08-08
Downey, Los Angeles County, California, 90242, USA
Listing for:
James Perse
Remote/Work from Home
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Ecommerce, Customer Service Rep
Job Description & How to Apply Below
James Perse is hiring an Online Experience Lead in Downey, CA to provide exceptional customer care for our ecommerce platform. You will handle calls, emails, and live chats, drive sales via exchange orders and cart recovery, and partner with the distribution center to ensure smooth order fulfillment.
The role requires 1-2 years in fashion/apparel customer service, a high school diploma or equivalent (associates/bachelors preferred), and Shopify/MS Office proficiency.
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