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Remote AI-Driven Customer Care Advocate
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-09
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Jobgether
Remote/Work from Home
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Jobgether, the partner company, seeks a Customer Care Advocate in the United States to support customers across voice, chat, SMS, and email. You will blend empathy with problem solving and leverage AI-enabled workflows to deliver high-quality service.
You will own complex requests, document interactions, and guide customers to self-service resources while collaborating with internal teams to ensure first-contact resolution and compliant outcomes in a fast-paced healthcare context.
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