Healthcare Customer Service Team Lead - Remote
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-09
Austin, Travis County, Texas, 78716, USA
Listing for:
TRES HEALTH INC
Remote/Work from Home
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Tres Health is hiring a Customer Service Team Lead to guide the launch and ongoing development of our new Customer Service department. You will partner with the Customer Service Manager to establish daily operations, workflows, and service standards, while mentoring reps and handling escalations to deliver a best-in-class member and provider experience.
The ideal candidate brings 5+ years of healthcare customer service experience and strong leadership, with deep HIPAA knowledge and the ability
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