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Senior Remote Customer Care Specialist
Remote / Online - Candidates ideally in
Chippewa Falls, Chippewa County, Wisconsin, 54729, USA
Listed on 2026-08-09
Chippewa Falls, Chippewa County, Wisconsin, 54729, USA
Listing for:
Mason Companies, Inc
Remote/Work from Home
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Mason Companies, Inc. is seeking a Customer Care Specialist to support multiple channels and resolve escalated inquiries from a central team. You will ensure customer needs are met with the highest level of service and become the final escalation point for issues.
You will document interactions in the CRM, collaborate with teammates, and focus on timely resolutions while maintaining strong customer relationships and meeting performance targets.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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