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Remote Customer Experience Specialist - Tier 1 Support
Remote / Online - Candidates ideally in
Princeton, Mercer County, New Jersey, 08543, USA
Listed on 2026-08-09
Princeton, Mercer County, New Jersey, 08543, USA
Listing for:
Lingraphica
Remote/Work from Home
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Lingraphica is seeking a Customer Service Specialist to deliver world-class support to prospects and existing customers. This remote role collaborates cross-functionally across Lingraphica’s units to triage inquiries and resolve Tier 1 issues across apps, accounts, and devices.
You will handle multi-channel communications, follow up proactively, and contribute to high customer satisfaction while maintaining empathy for individuals with aphasia and related speech challenges.
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