FT Contact Center Associate - Work From Home
Job Description & How to Apply Below
Answer incoming calls and respond to customer inquiries in a professional and courteous manner;
Utilize company resources to provide accurate and timely information to customers;
Maintain thorough and accurate documentation of customer interactions;
Handle customer complaints and escalate to appropriate departments as needed;
Follow up with customers to ensure satisfaction with resolutions.
Position Requirements
10+ Years
work experience
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