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Premium Support Specialist – Luxury Reservations (Remote
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-10
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Airbnb
Remote/Work from Home
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Airbnb in Canada is seeking a Senior Specialist, Premium Support to deliver end-to-end premium service for high-value reservations, including Luxury. You will own cases, work autonomously, and collaborate with internal teams to resolve issues while upholding top hospitality standards.
The role requires 6+ years in multicultural customer service, strong English, and experience with high-profile clientele. Remote eligibility within Canada, with occasional office attendance as needed.
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