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Remote Patient Care Specialist II

Remote / Online - Candidates ideally in
Norwood, Norfolk County, Massachusetts, 02062, USA
Listing for: Optum
Part Time, Remote/Work from Home position
Listed on 2026-08-10
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 25000 - 44000 USD Yearly USD 25000.00 44000.00 YEAR
Job Description & How to Apply Below

Optum is seeking a part-time Patient Service Representative II to handle high-volume calls and messages from a remote environment, with on-site requirements during initial training. You’ll screen inquiries, coordinate with the care team, and document interactions in the EMR to ensure first-call resolution where possible.

You must have a High School Diploma, 2+ years in healthcare/customer service, and proficiency with Microsoft Office, scheduling software, and Epic EMR.

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