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Remote Customer Service Team Lead (Scheduling
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-10
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Remote Jobs
Remote/Work from Home
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
View Point Health is seeking a Customer Service Agent - Team Lead to support access services from remote locations and at Lawrenceville, GA. The role combines frontline customer service with team leadership for centralized scheduling and provider communications.
Responsibilities include supervising scheduling staff, handling high-volume calls, ensuring first-call resolution, and coordinating with multiple locations. A high school diploma and Excel experience are preferred.
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