Remote Customer Care Specialist — Order & Salesforce Support
Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-08-10
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for:
McKesson
Full Time, Remote/Work from Home
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
McKesson is seeking a Customer Care Representative to serve as a frontline customer experience professional for McKesson's 3PL business. This role handles inbound customer interactions, order management, account support, and issue resolution, entering and tracking orders, coordinating returns, and managing Salesforce cases within SLAs.
Responsibilities include inquiry triage, order status, returns, research and resolution of shipment discrepancies, and collaboration with Program Managers, DC
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