Behavioral Health Member Advocate - Remote Support
Remote / Online - Candidates ideally in
Plymouth, Hennepin County, Minnesota, USA
Listed on 2026-08-11
Plymouth, Hennepin County, Minnesota, USA
Listing for:
Cigna Health and Life Insurance Company
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Cigna Health and Life Insurance Company is hiring a Behavioral Health Customer Service Advocate to support members and providers seeking mental health and/or substance use services. This inbound call center role combines empathy with problem-solving to deliver efficient, compassionate care.
The position offers a fixed schedule with a designated queue time, remote work options, and a potential annual bonus. You will triage risk, quote benefits, coordinate referrals, and navigate multiple systems
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