FT - Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Altoona, Blair County, Pennsylvania, 16601, USA
Listed on 2026-08-11
Altoona, Blair County, Pennsylvania, 16601, USA
Listing for:
Sonova
Full Time, Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Respond to customer inquiries and complaints via phone, email, and chat in a timely and professional manner;
Provide accurate and helpful information to customers regarding products, services, and policies;
Troubleshoot technical issues and provide technical support to customers;
Maintain accurate records of customer interactions and transactions;
Collaborate with other teams to resolve customer issues and improve overall customer satisfaction;
Follow up with customers to ensure their concerns have been addressed and resolved.
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