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Remote Customer Success Lead — Sales & Engagement
Remote / Online - Candidates ideally in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-08-11
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for:
Sweet Epic Travels
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Sweet Epic Travels is seeking a Remote Customer Support Team Lead to guide client interactions and drive satisfaction from home. You will act as primary contact, coordinate across teams, and uphold our standards of service and HIPAA awareness.
This role emphasizes proactive communication, multilingual capabilities, and sales-oriented mindset. You will mentor agents, analyze trends, and support marketing initiatives to improve engagement and retention.
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