Bilingual Customer Support Specialist (Spanish/English
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-08-11
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
American Family Insurance
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
American Family Insurance seeks an experienced customer service professional to be the first point of contact for advisors, clients and relationship partners. You will handle service issues, policy questions, and account information, researching questions, opening resolution cases, and resolving problems by phone.
You will work onsite for the initial training weeks, then transition to remote work. Candidates must be bilingual in Spanish and English, with strong written and spoken communication,
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