Remote Customer Experience Specialist
Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-11
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for:
Duravent Group
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Duravent Group seeks a Customer Experience (Customer Service) Representative for a remote-based role within commuting distance of Grand Rapids, MI. You will handle high-volume calls, customer requests, quotes, and related service activities to drive 100% customer satisfaction.
Ideal candidates have at least 5 years in customer service, strong MS Office skills, and ERP experience (Oracle or SAP). Office proximity and in-region work authorization are required for consideration.
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