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Remote Medicare Inbound Call Center Agent
Remote / Online - Candidates ideally in
Bartlett, Shelby County, Tennessee, USA
Listed on 2026-08-11
Bartlett, Shelby County, Tennessee, USA
Listing for:
Humana
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Humana is hiring for a Medicare Call Center Rep (Inbound Contacts Representative
2). The role involves handling a high volume of inbound calls from Medicare members, recording interactions, resolving issues, and guiding members toward completion of their requests.
The position requires strong customer service skills, multitasking across systems, and proficiency with Outlook and Teams. Training starts day one with 8:00 AM–4:30 PM EST, followed by a regular 8-hour shift.
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