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Senior Remote Customer Care Coordinator
Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23298, USA
Listed on 2026-08-12
Richmond, Henrico County, Virginia, 23298, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Capital One is seeking a Senior Customer Service Coordinator to deliver top-tier service from a remote/home-based setup. You will advocate for customers, resolve issues, and identify trends while collaborating with fellow associates to ensure compliant, high-quality support.
Role emphasizes learning, empathy-driven service, effective communication, and proactive problem solving, with a 100-mile radius requirement and potential in-person reporting when needed.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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