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Senior Remote Customer Care Coordinator

Remote / Online - Candidates ideally in
Chesapeake, Virginia, 23320, USA
Listing for: Socket.dev
Remote/Work from Home position
Listed on 2026-08-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Capital One is seeking a Senior Customer Service Coordinator to deliver top-tier service from a remote/home-based setup. You will advocate for customers, resolve issues, and identify trends while collaborating with fellow associates to ensure compliant, high-quality support.

Role emphasizes learning, empathy-driven service, effective communication, and proactive problem solving, with a 100-mile radius requirement and potential in-person reporting when needed.

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Position Requirements
10+ Years work experience
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