Licensed Property & Casualty Insurance Agent - Remote Job Bloomington Illinois USA,Customer Service/HelpDesk

Jobs Search Licensed Property & Casualty Insurance Agent
- Remote USA

Licensed Property & Casualty Insurance Agent
- Remote USAYour potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Some upselling of products or services to existing customers may be required

What You Bring to the Role

Active Property and Casualty License
6 months or more of customer service experience
Recognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members’ privacy (just as you would expect if it were your own information being shared)
Computer experience
High speed internet (> 25 mbps)
While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in

What You Can Expect

Continuing education paid for by TTEC
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base pay of $20.50 per hour plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Remote Benefits

Paid Sick Days
Parking
Performance Bonus
Prescription Drug Coverage
Professional Development
401K
Employee Referral Program
Flexible Spending Accounts
Employee Events
Retirement / Pension Plans
Tuition Reimbursement
Work From Home
Game Rooms
Life Insurance
Merchandise Discounts
On Site Cafeteria

Skills

Android
Apple iPad
Artificial Intelligence (AI)
Bluetooth
Broadband
Career Development
Coaching
Computer Skills
Consulting
Customer Experience
Customer Support/Service
Diversity
Healthcare Reimbursement
Privacy Controls
Problem Solving Skills
Property and Casualty Insurance
Research Skills
Resolve Customer Issues
Service Delivery
Smartphones
Team Lead/Manager
Training/Teaching
Tuition Reimbursement
USB
Up-Selling
Webcams
Work From Home

You’ll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

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