Remote Billing & Customer Support Specialist
Remote / Online - Candidates ideally in
Lakewood, Cuyahoga County, Ohio, 44107, USA
Listed on 2026-08-12
Lakewood, Cuyahoga County, Ohio, 44107, USA
Listing for:
Stride 2 Hire Staffing Agency
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Call Center / Support
Job Description & How to Apply Below
Stride 2 Hire Staffing Agency is seeking a Cincinnati, OH based work-from-home Customer Service Representative to handle billing inquiries and provide support to clients from home. This role offers a flexible remote setup leveraging a virtual platform with clients connected through Parkes & Co.
You will assist callers with billing questions, identify offerings customers are missing, and promote upgrade options while aiming for first call resolution and high customer satisfaction.
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