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Member Services Representative (Full Time - Work From Home
Remote / Online - Candidates ideally in
Shrewsbury, Worcester County, Massachusetts, 01545, USA
Listed on 2026-08-12
Shrewsbury, Worcester County, Massachusetts, 01545, USA
Listing for:
Honeydew
Full Time, Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
[Patient Service / Remote] - Anywhere in U.S. / M-F 9:00 AM–5:30 PM EST / Competitive Hourly Pay / Monthly technology stipend / Comprehensive Medical-Dental-Vision / PTO / 401(k) with company match - As a Member Services Representative, you will:
Provide excellent customer service to Honeydew members through phone, email, and chat support;
Accurately and efficiently resolve member inquiries and issues related to their accounts, orders, and products;
Maintain a high level of professionalism and empathy while assisting members with their concerns;
Document all interactions and follow up with members in a timely manner;
Collaborate with other departments to ensure timely resolution of member issues and escalations;
Continuously improve knowledge of Honeydew products and services to better assist members;
Hiring Immediately >>
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