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Remote Inbound Retention and Customer Success Specialist

Remote / Online - Candidates ideally in
Naperville, DuPage County, Illinois, 60540, USA
Listing for: Yelp
Remote/Work from Home position
Listed on 2026-08-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 50000 USD Yearly USD 50000.00 YEAR
Job Description & How to Apply Below

Yelp is seeking a Customer Success Representative to support, consult, and retain our small business advertisers. This role is remote but requires residence in the United States (excluding the Bay Area) and a Saturday-Wednesday shift schedule.

You will handle inbound calls, educate advertisers on Yelp ads, demonstrate ROI with performance metrics, and work to meet monthly goals. The position offers comprehensive benefits and a base salary of $50,000 plus incentive pay.

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