Remote Manager, Recipient Experience & Support
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-08-12
Boise, Ada County, Idaho, 83701, USA
Listing for:
GiveDirectly
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Give Directly is seeking a Manager, Emergency Cash Recipient Experience (Remote) to lead the recipient support across Emergency Cash programs. You will design and operate the systems, processes, people, and technology that ensure recipients access help, receive high-quality support, and trust Give Directly throughout their journey.
You will run the Emergency Cash call center, oversee onboarding and training, monitor interactions, and drive quality improvements.
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