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Remote SaaS Customer Support Specialist
Remote / Online - Candidates ideally in
Broomfield, Broomfield County, Colorado, 80020, USA
Listed on 2026-08-12
Broomfield, Broomfield County, Colorado, 80020, USA
Listing for:
ECP
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
ECP is a market-leading SaaS company serving senior living communities worldwide. As a Customer Support Representative you will be the first point of contact, resolve questions, troubleshoot issues, and train customers according to SLAs and KPIs, delivering an exceptional support experience.
This role requires strong product knowledge, clear communication, and independent ticket management from intake to resolution.
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