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Remote Customer Success Manager - SaaS Growth & Adoption
Remote / Online - Candidates ideally in
Virginia, Cass County, Illinois, 62691, USA
Listed on 2026-08-12
Virginia, Cass County, Illinois, 62691, USA
Listing for:
QAD Inc.
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
QAD is seeking a Customer Success Manager to drive retention and growth through adoption, support, and value demonstration. You will own the customer journey for Digital and Smart Business Engagement accounts and ensure successful outcomes across the lifecycle.
Role is based in the US with 100% remote work; occasional international travel may be required. A strong background in ERP/SaaS software and data-driven decision making is desirable.
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