Bilingual Customer Support Specialist (Hybrid
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-08-12
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
American Family Insurance Agency Staff
Full Time, Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
American Family Insurance is seeking an Experienced level customer service specialist to serve as the first point of contact for advisors, clients and relationship partners. You will resolve routine service issues by phone, guide clients, and support backend processes while collaborating with service partners.
The role requires bilingual fluency in English and Spanish, onsite training for 3–4 weeks with transition to remote work, and a strong ability to multitask in a fast-paced environment.
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