Remote Behavioral Health Member Advocate
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-13
San Francisco, San Francisco County, California, 94199, USA
Listing for:
MaziCTools
Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
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Customer Service/HelpDesk
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Healthcare
Job Description & How to Apply Below
Evernorth Behavioral Health is seeking a non-clinical Advocate for its inbound call center to support members and providers with mental health and substance use services. You will guide callers to access care, explain benefits, and resolve issues with first-call resolution.
The role requires empathy, active listening, and the ability to work across multiple proprietary systems in a remote, fast-paced environment.
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