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Remote SaaS Customer Success Manager for Growth & Retention
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-13
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
HireLATAM
Full Time, Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Our Client is a B2B SaaS company seeking a Remote Customer Success Manager to oversee post-sale responsibilities for a portfolio of accounts. You will guide onboarding, drive product adoption, and collaborate with support to maintain high CSAT and drive revenue expansion.
This full-time remote role requires strong English communication, a data-driven mindset, and the ability to manage multiple accounts with a focus on retention, expansion, and customer feedback.
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